My new job as a customer service rep (and recently also project manager) at Vin65 is going well. It seems I have more than enough work to do every single day and I get to do the things I love. I still miss the crew at Netgenetix a ton, but I’m slowly getting used to the new one here at Vin65 too.

On the other hand, I have my weekend job at McDonalds, still ongoing. For a long time, despite the things that frustrate me, I’ve considered McDonald’s a fairly smart corporation that teaches its employees better work ethic as well as leadership and customer service skills. Recently though, it feels like they’re going downhill.

A new type of service technique called Global Front Counter has just been introduced at my restaurant and is being rolled out to many restaurants across the nation. Part of this new service technique involves having one crew member simply taking orders and a second crew person just gathering the food – the order taker is never allowed to move away from their till so that they are always ready to serve customers when they come in the door. This DOES make serving customers faster, no doubt, however there is one small flaw for low-volume restaurants. This has to be implemented at all times.

So this means that even when there are no customers in the restaurant the order taker cannot move from their till, not even to stock up or clean where they still have the front counter in view. This means they have only one small area to clean, which is within arms reach of their till. Trays are to be cleaned in the lobby and not be on the counter, so that scratches that secondary duty as well. This past weekend the girl on front counter was bored to tears and was not allowed to do anything away from her till (or the other managers got mad at her) – her receipt printer was sparkly clean and everything within arms reach had been cleaned 10 times over. Even if I am working drive thru by myself and have 10 cars waiting for food and front counter has no customers in sight, she is not allowed to help me because she would be abandoning her till.

What kind of work ethic does that teach? Learn some practicality here people.

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• • Olympic and Paralympic Torch Relays
  • 8 Personal Video Message Terminals
• • BC Canada Pavilion
  • 3D Immersive Theatre in the Green Room
  • 3 Glass Touchwalls in the Green Room
  • 2 E-Postcard Terminals in the Green Room
  • Introduction Touch Screen Content for the Green Room
  • CIRS Building Touch Screen Content for the Green Room
  • Project Management of the New Media Room (with interactive touch screen cubes)
• • Canada’s Northern House
  • 2 Personal Video Message Terminals
  • Green Screen Interactive Terminals
• • Robson Square
  • “Front Page News” Newspaper Kiosk

Personal Video Message Terminals are kiosks you walk up to and record a video on. The ones on the torch relay were used to record videos in each community on the relay that would be played in Robson Square during the Games. The e-postcard version used at the BC Pavilion took a snapshot of you in the Pavilion that you could add a message to and send to family and friends via email with a message. If you were there, you probably saw one – so, what did they look like? or, I have a close up sexy photo.

The 3D Immersive Theatre showcased the fun things you can do in BC as the viewer follows a family on their vacation in the province. The theatre included not only 3D visuals, but wind effects, rumbles, and scents.

The Glass Touchwalls showcased four energy efficient companies in BC in a fun game-like format. The touchwalls are approximately 8ft tall clear glass with the interactive space at about chest level (for touch usability).

The Introduction Touchscreen simply showed you the different areas of the Green Room and a little bit about each area. For example, it would tell you where the Glass Touchwalls and the 3D Immersive theatre was. We supplied the illustrated graphics and text content.

The CIRS Building Touch Screen simply allowed you to view videos on how the CIRS Building was conceptualized and how it would be environmentally friendly. We supplied the illustrated interface to navigate these videos.

The New Media Room is the area of the pavilion which featured 3 large multi-touch cubes which allowed the visitors to wipe away layers of animation for such products as the Need for Speed video game as well as watch behind the scenes clips from movies like District 9. We provided the project management for this room. Watch the video featuring “The Curious Tree” cube.

A Green Screen Interactive Terminal is a booth you can walk into and record fun videos in front of a green screen to send to friends and family. It’s great fun and the videos to choose from can be customized by the venue or client using it. Watch a video of someone using it.

The Newspaper Kiosk was a fun free way for people in Robson Square to have their photo taken on the zip line, with the Olympics mascots, or in front of the GE Ice Plaza. It uses the same green screen technology as the Green Screen Interactive Terminal except it takes a snapshot as opposed to a video and presents you with a print out of your picture on the front page of the news. See some cool people in the Vancouver Sun.

Needless to say, we were quite busy and there was a lot of overtime worked, however it was quite the experience and I wouldn’t take it back at all. I loved being involved and working on something that was for a bigger cause.

In December, we had our annual Christmas banquet for Toastmasters and I performed speech project #10 – “inspire your audience”. So, in case you missed it, you’ll find the text version on my Speeches page under “Attainable Dreams”.

Now that the Olympics are done and my year of being President at Burrard Toastmasters is coming to an end, it may be time to take a step back and look at what’s coming down the path next.

Until next time, adios.

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This upcoming week at Toastmasters we have our Club Table Topics and Humorous Speech Contest. Originally it was so hard to get people to sign up as contestants and I even threw myself in as a contestant hoping to get the ball rolling. So now I am participating in the Table Topics contest and we have over 14 contestants between the two contests. Oh, of course some may drop out as they realize there’s no time to prepare a speech and such, but overall that’s still a good number!

I also need to get going on my regular speech projects again as I’ve only completed three and I’ve told myself I will have my CC and CL status by the end of the executive year. That means I have to do at least seven more speeches to get the CC and a few other projects for the CL as well. Writing a speech isn’t really a big deal for me, not really. It’s more about the topic to choose – what can I write a speech about that will keep others interested?

On the web side of things, I’m doing another set of demos for our hockey pool website, PickupHockey.com. The downside is I’m terribly equipped in the audio department, so my next mission is to excellently equip myself and do those demos again, with better audio. I’d also like to find a way to make them more interesting, cause they’re pretty boring to watch. There’s got to be a way of doing them in a more captivating and fun way.

With the return of Autumn, comes the return of more time indoors – meaning that hopefully more work will get done. Despite the increased time indoors, I really do love Fall. Today I went for a bike ride around Stanley Park and what a lovely Autumn day it was. With that, I leave you with a photo of Siwash Rock along the Stanley Park Seawall.

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I finished the flash book Leigh had ordered for me, and the satisfying part of it is that I knew about 98% of what it taught. My first project is going to be a Netgenetix social photo gallery which Leigh wants me to treat as a real project with a project brief, a timeline, and deliverables. That should be interesting in terms of the timeline/deliverables, only because I’ll be working on it in my free time, not on a daily basis like a client project. Who knows what client work may fill up my time in the coming weeks?

I’ve come across some awesome design/development articles and pages in the past week that I’d like to share. Take a gander, I’m sure you’ll find at least one of them useful or inspiring!

• • Create an Image Rotator with CSS/jQuery
• • 40 Tutorials for Creating Highly Detailed Icons
• • 26 Horizontal Websites for Inspiration
• • 20+ Brilliant List Styling Techniques
• • Meagan Fisher – An Inspiring Designer
• • The World’s Largest Free Textures Site
• • Run Several Versions of IE on your PC

… and you can see more of my cool website discoveries by following me on Delicious.

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This week I did the word of the day and the language evaluation. I have to admit when I was trying to think of an uncommonly used word the first one that came to mind was  “supercalifragilisticexpialidocious”. Yes, its in the dictionary! However, that word is a bit silly, and as Justin mentioned, I didn’t want to make people hate me. So instead I chose the word “flabbergasted” cause its a fun word and its not often used. I have to say though, compared to previous meetings, everyone was good at attempting to use the word. Woot. 1 point Bekah.

Also, Jess did a last minute speech which she threw together in something like 20 minutes (or less!) for tonight’s meeting. She talked about interviews and what you can do to have a better shot at getting a job offer after leaving an interview and feeling good about any interviews you have – without feeling like you could have done better after you leave. And, of course, it was nothing short of amazing. I don’t think there will ever be a day when she doesn’t amaze me with her abilities and skills…

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As for Netgenetix these days…

The boss is having me learn flash… that’s gonna be awesome. I know the basics and a decent amount of AS3 from school but I never got into it much at that time. So I got a book and have been doing some self-teaching but its a bit slow right now with how busy I’ve been… however I’ll hopefully be starting a class for it in the fall probably. I’m actually pretty excited… I’ve always had super good ideas for things that could happen in flash but obviously don’t have the patience for the design part of it (as usual)… but once I get good at it and I’ve got Justin to design stuff before hand, then that will be pretty sweet.

Also, I’ve been wanting to write a few more new blog entries for Citrus however haven’t had much of a chance lately. If anyone has any good ideas or things for me to write on regarding SEO please share! (Anything you’d like to know?)

Oh! And the NHL Playoffs started today! How exciting! Yay for the Canucks first win against the Blues! This means an overload of support emails on our free hockey pool website, PickupHockey.com. I’ve been helping out with these support emails a lot over the last couple days and I’m not sure what it is about them… but I’m ADDICTED! I dunno what it is, but I’m addicted to replying support emails and doing so as soon as humanly possible! It’s actually pretty exciting, Pickup Hockey is growing so much and it’s freaking awesome… I’m not sure what it is but I love watching the number of registrations and daily visits continue to climb. I’m proud to say I contribute to keeping one of the biggest hockey pool websites on the internet alive and well!!!

Anywho, that’s enough rambling for one night. Later!

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Good evening fellow toastmasters and most welcome guests,

If you were to ask anyone who knows me to describe me in one word, I have no doubts that word would be “happy”. I find that being overly cheerful comes quite naturally to me, and I’ve never really known anything different. Some people might say it’s because I haven’t been jaded yet or I haven’t been through enough hardships to be bitter about life and its many challenges. However I honestly don’t think it has much to do with that. What I’d like to share with you are the things that keep me so upbeat and cheerful every single day.

Firstly, I have a great many interests and dreams; as most people do. The joy in each of my interests in some form ultimately finds me in some way or another each day. Whether it be listening to the tunes from my favourite musical, Hairspray, or uncovering a great piece of design which often comes from a certain colleague or old classmates. It doesn’t stop there either, I find simple happiness just from dreaming about the travels I hope to have one day, to experience the world I haven’t had a chance to see yet. It all begins when I wake up in the morning to my favourite radio DJ’s, with their upbeat tunes, and their silly banter, I can wake up happy, and then be ready to start my day.

I find that work keeps me happy too. To some, this might seem crazy. Yes, work makes me happy. What a notion, I know! Even back in the day when I used to be the opening manager of McDonald’s, getting up at 4:30am to go and make eggs and get yelled at in the drive-thru. The truth is, being cranky and working at McDonalds at 5am doesn’t really get you anywhere. So I found ways to keep me happy – singing and dancing while you’re making Egg McMuffins helps A LOT, although it does get you some weird looks.

Now, I work as a Production Assistant, for a web development company, and it doesn’t require singing and dancing to keep me happy. I just simply love what I do and I love the people that I work with; I see something amazing in each of them, just the chemistry that we have together is what makes me happy. In all honesty, even though work is tiring, I don’t know what I would do with myself in all that free time or if I would be nearly as happy without being able to go to work everyday and see all the people I enjoy spending time with.

Another thing that makes me happy is just singing and dancing in general, neither of which I do well, I might add. A lot of people don’t know this about me, but when I’m walking to and from work, I mouth the words to my favourite tunes and even bust a move once in a while, especially if I’m walking up Lonsdale Ave from the Seabus. Yeah, strangers probably think I’m weird (and you probably do too), but it makes me happy and that’s all that matters. Singing isn’t something I do out loud in public very often, however I love to sing, I just wouldn’t subject other people to the painful sound of my voice. Although I’m probably sure that people in my apartment building have heard me belting it at least once or twice to the melody of “You Can’t Stop the Beat”.

There’s a phrase I often use with my friends as we get older. Have you ever heard of being “maturely immature”? As we get older, we get more and more mature, or as some people put it, more serious. Serious? I just don’t do serious… unless it’s absolutely necessary. Sometimes to remember that not all things have to be taken so seriously we need to have our childlike immature moments. This is how I describe “maturely immature”, and it’s what I tend to be a lot. If something makes you feel like you wanna laugh, why hold it back? As some others say, “Growing old is mandatory, but growing up is optional.”

There are so many factors in my day to day life that keep me cheerful, so many, in fact that I can’t begin to think of all of them. Maybe, most of all, its just that I enjoy being happy and being a positive happy influence on the people around me. I hope that today, not only have you learned a few crazy things about me, but that you have also been able to take a piece of my happiness and add it into the recipe that is your life, to make the flavor just that much better.

And remember, it will always take more muscles to frown, than it does to smile.

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Despite the annoyance and frustration this project brought me, I actually probably had the most fun working on it than I have in the past few months on other projects. I learned so many things working on this one project alone as well. From simple coding tricks and some design tips to dealing with difficult audio. I can’t even begin to list all the techniques I tried to make the audio for these demos usable. Everything from making home-made sponges for overtop of the mic to making full on tents around myself to keep the sound confined and adding blankets and material to absorb the sound in an extremely boomy and echo-ey conference room. I spent hours trying to make the audio usable for these demos.

Considering the majority of this project was done myself it was also an experience in project managing myself. I’ve never really done any freelance projects and building your own website doesn’t really have much of a deadline unless you want it to. In order to make this deadline I pulled my first all nighter since college – and it actually wasn’t too bad – I managed to stay awake and still be productive at work the next day. People say to me, “why? why are you doing extra work you don’t get paid for?”. And the answer is, because I want to. I guess I’m exceptionally dedicated and caring when it comes to work than most people – but I’m not about to let a project go out past deadline or looking like crap if I can help it – especially if its a project I did all myself. It’s about the pride in the work and the reputation you get from it. I want people to look back on it thinking “Rebekah did an amazing job on that project” not look back on it thinking “We can do this project well as long as Rebekah isn’t involved”. It’s about pride and dignity, dedication, and the feeling it brings you when it’s done.

As for those demos, well, two of them are password protected but you can see the sales demo if you want. However I’ll warn you its probably pretty boring – its a software demo. Those of you who want to provide tips or criticism feel free to do so.

Thanks!
Rebekah

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CSS Mania

Most Inspired

Screenalicio.us

CSS Count

CSS Based

CSS Impress

CSS Leak

CSS Star

CSS Creme

CSS Brigit

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I’ve only worked for Netgenetix Media for a week and a half and I already love it. The people are awesome, it’s work I love to do, and when I wake up in the morning (for the first time ever), I actually WANT to go to work. I’m so happy that I can say that. It’s a small company with great achievements and it sits on the entrance to Gastown in Vancouver.

Thanks to Leigh, Jess, Gerrod, Darius, Devin, Justin, Eric, and Paul for making it so easy to work for them. I even get to play softball with them and their friends on Thursdays in a beer league. It’s awesome.

And so, turning 20 and entering the industry, I can’t wait to see what I can accomplish and learn in the years to come.

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