Rebekah Renford

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Archive for the ‘Marketing’ Category

Mar-2-2011

How Great Leaders Inspire Action

I’ve often asked the question ‘why?’ when it comes to Apple. I love that company, you might call me an evangelist for their products, and I’m not the only one. No matter what Apple creates or sells, I cannot help but want it.

I saw this video quite a while back, however I just remembered it now. Simon Sinek’s points and his theory of the golden circle make total sense and I wish more businesses followed this rule. It would be nice if products or services were marketed as something for a cause or a ‘why’ rather than just because it’s new and the consumer should want it. What’s the why? – for Apple, I would say it’s innovation and growth in technology.

Here’s the video, I strongly recommend you take a few minutes to watch it. It’s 18 minutes long, but even if you only get 5 minutes into it, you’ll understand.

I wish I could say that today’s blog post was brought to you by an iPad 2…. but I can’t, because it wasn’t. (Dear Santa…)

Posted under Industry, Leadership, Marketing
Feb-22-2011

Pricing Power – What Are You Worth?

I love this recent blog post from Seth Godin called Pricing Power. It got me thinking about worth.

We’d all like to think that we’re worth a certain amount of pay and perhaps for different reasons. It’s hard to tell how much you’re really worth sometimes when there’s nothing to challenge your thinking and perception. For the longest time I figured I was worth a good salary because, although I might not have as much experience as the next candidate, I’ll put my blood, sweat, and tears into my work along with loyalty and doing anything that will help the company grow and prosper. Most of all, because I work hard and I do whatever I can to exceed your expectations.

So if I’m not worth as much as I believe, then what am I worth? And how do we go about finding out what our true worth is? And the ultimate question too, who’s willing to pay for it?

Posted under General, Industry, Marketing
Feb-10-2011

How should you treat your best customers?

Today I’d just like to share with you a good article from Seth Godin’s blog. Sometimes it’s scary how right he is about so many different topics.

Taken from: http://sethgodin.typepad.com/seths_blog/2011/02/how-should-you-treat-your-best-customers.html

Here’s what most businesses do with their best customers: They take the money.

The biggest fan of that Broadway show, the one who comes a lot and sits up front? She’s paying three times what the person just three rows back paid.

That loyal Verizon customer, the one who hasn’t traded in his phone and has a contract for six years running? He’s generating far more profit than the guy who switches every time a contract expires and a better offer comes along.

Or consider the loyal customer of a local business. The business chooses to offer new customers a coupon for half off—but makes him pay full price…

If you define “best customer” as the customer who pays you the most, then I guess it’s not surprising that the reflex instinct is to charge them more. After all, they’re happy to pay.

But what if you define “best customer” as the person who brings you new customers through frequent referrals, and who sticks with you through thick and thin? That customer, I think, is worth far more than what she might pay you in any one transaction. In fact, if you think of that customer as your best marketer instead, it might change everything.

Posted under Customer Service, Marketing
Mar-8-2009

Wake Up.

Another awesome marketing technique. Love it.

Great marketing for Folgers

Posted under Marketing
Feb-17-2009

Google’s Hidden Gems

I’m sure the majority of web users only use the web, image, or map search functions of Google. However there are many tools that Google offers which aren’t necessarily advertised on the main site, or even in their ‘more Google products’. They’re usually found in the Google Labs and one of these tools in particular can help one in the beginning phases of an SEO upgrade – and it’s called Google Trends.

Google Trends allows you to view search trends by multiple terms and compare them. This allows you to see where the trends lie for your specific industry in terms of keywords and what your target market is looking for. This tool can be very powerful depending on what you use it for. It can allow you to see seasonal trends and steady traffic patterns that you otherwise may have missed. For example, you can search for yearly events like “xmas gifts” that you think may have seasonal trends:

xmas gifts trends

It’s also possible to browse trends based on calendar dates rather than searching for them by viewing the Hot Trends. For example, by browsing the top 100 hot trends of November 4th, 2008 it’s obvious you’ll see the majority of results circle around the 44th presidential campaign between Barack Obama and John McCain.

It is important to remember that just because a certain search term is a ‘hot trend’ does not mean that you should put into your keywords or website content if it doesn’t fit with your topic. If it isn’t already apparent to why it’s a bad idea to incorporate content that doesn’t fit your topic or audience I strongly suggest you revert back to either my post on copywriting for SEO or Jess’ post on building the right audience.

Posted under Citrus, Industry, Marketing, News, SEO
Jan-16-2009

American Apparel Marketing Strategy

I read this news story today and found it slightly humorous. I heard the morning radio DJ I listen to say that apparently all American Apparel stores carry this magazine and sell it. I’m still trying to figure out what the marketing strategy must be behind it or why on earth a popular clothing store would be selling these magazines.

I still get a kick out of the name of the magazine, BUTT. Could you imagine having to tell someone where you worked or interned? “Yes, I had an internship at BUTT.”

Posted under General, Marketing, News